According to NCL Cruise Cancellation Policy depending on how much notice is given, guests can cancel with a partial return under Norwegian Cruise Line's (NCL) structured cancellation policy. This does provide some flexibility, but travelers who experience unforeseen changes may find the significant penalty near the departure date irritating. While the policy is clear, most people believe the costs are too high, especially for cancellations made less than 60 days before sailing. The entire experience of a customer may well be elevated by offering leniency or even transferrable credits.