How to change name on westjet airlines contact WestJet Airlines customer support by phone, email, or online chat if you would want to change your name on a reservation. Prepare your personal information and booking reference. If your name is changing legally, give proof.Please be aware that depending on your fare type and timing, name changes may be subject to surcharges. To reduce issues, it is advisable to make changes as soon as you can, particularly for overseas travel where your passport and ticket must have the same name. Verify the changes after processing to make sure the data is accurate.