Travelers can get necessary services at the Southwest Airlines Jacksonville Office at Jacksonville International Airport (JAX), such as aid with baggage claim, reservation assistance, and customer support. The office, which is situated in Concourse C, has self-service kiosks, ticket counters, and a customer support desk to handle questions and deal with problems like delays or cancellations. With its lenient baggage regulations, Southwest lets you check up to two bags for free. Families and passengers with impairments are eligible for priority boarding, and pet owners might receive help. Flying to popular places like Orlando, Chicago, and Baltimore has never been easier thanks to Southwest Airlines, a major airline for Jacksonville residents.