United Airlines Flight Delay Compensation Policy To help passengers impacted by major delays, United Airlines provides a Flight Delay Compensation Policy. You might be entitled to reimbursement, which might take the form of meal coupons or travel credits, if your flight is delayed for longer than two hours for reasons that are within the airline's control. Travelers must stay at the airport and check in on time in order to be eligible. The length of the delay and other variables affect compensation. Travelers can use United's official website or customer service to obtain comprehensive information and file claims. For updates, always refer to the most recent policy guidelines.