4. ServiceNow Scripting and Automation
  • Scripting Basics: Understand the basics of scripting in ServiceNow Study Guide  using JavaScript.
  • Automation: Explore how to automate tasks and streamline workflows within the ServiceNow platform.
5. Advanced Topics
  • Service Catalog and Request Management: Learn how to configure and manage service catalogs and the request management process.
  • Security and Access Control: Get a comprehensive understanding of security roles, access control rules, and user management.
6. ServiceNow Reporting and Analytics
  • Reports and Dashboards: Learn how to create reports  ServiceNow Study Guide and dashboards to analyze data and improve decision-making.
  • Performance Analytics: Dive into performance analytics to track metrics and improve IT service delivery.
7. Preparing for the Exam