A range of services are offered by the Singapore Airlines Kansas City Office with the goal of enhancing travellers' experiences. Clients seeking assistance with reservations, flight scheduling, and travel-related enquiries can be directed to this office in Kansas City, Missouri. The office ensures a smooth journey from start to finish by providing expert assistance to both business and leisure tourists. Among the services provided are help choosing a seat, luggage questions, flight adjustments, and specific requests like dietary restrictions or medical attention. The Kansas City office also helps with booking multi-city itineraries, creating unique travel packages, and organising corporate trips. Assistance with member benefits, account management, and mileage redemption is also available to frequent flyer program members.