Scandinavian Airlines provides a flexible cancellation policy for a variety of travel requirements. Under Scandinavian airlines cancellation policy refundable tickets may be canceled for a complete refund up to 24 hours prior to departure. Tickets that are non-refundable may be amended for a cost, but they cannot be returned. Furthermore travelers can cancel any reservation with SAS for a complete refund within 24 hours of making the purchase thanks to the airline 24 hour cancellation policy. Passengers can rebook or get a complete refund if SAS cancels a flight.

Air Canada have the choice for the travelers to upgrade to a more comfortable and luxurious seat. Subject to availability, upgrades to Premium Economy, Business Class, or North America Business Class are offered. Air canada seat upgrade is available to passengers at the time of booking or before check-in. Benefits from upgrades include greater legroom, priority boarding and first rate services. Seat upgrades are subject to availability based on various factors including fare class and loyalty status. By customizing their travel experience to their tastes passengers may ensure a more comfortable flight by upgrading their seats with Air Canada.